How to store important documents so your family can find them
General information only. Not financial, legal or medical advice. Your situation is unique — consider speaking with an aged care specialist, financial adviser or your GP before making decisions. Information is current as at April 2026 and may change. Always verify with My Aged Care (myagedcare.gov.au) or Services Australia (servicesaustralia.gov.au) for the most current details.
One of the most practical things a family can do is ensure that important documents are stored somewhere accessible and findable. When things change quickly — a hospitalisation, a death, a sudden need for care — families spend hours or days searching for documents that should take minutes to find.
The essential document list
- Will (most recent version, dated and signed)
- Power of Attorney (financial)
- Enduring Guardianship or Medical POA
- Advance Care Directive
- Medicare card number
- DVA card (if applicable)
- Health insurance fund and membership number
- Superannuation fund details
- Bank account details (institution and account names — not passwords)
- Solicitor contact details
- Financial adviser contact details
- GP name and contact details
- Specialist contact details
- Current medication list
How to scan documents on iPhone (no app needed)
- Open the Notes app
- Create a new note
- Tap the camera icon → Scan Documents
- Hold your phone over the document — it scans automatically
- Tap Keep Scan → Save
- The note now contains a PDF of your document
- Tap the share icon → Save to Files → iCloud Drive
How to store in Google Drive
- Go to drive.google.com (or the Google Drive app)
- Tap + New → Upload
- Select the scanned PDF from your phone
- Create a folder called "Important Documents" to keep everything organised
- Right-click any file → Share → add a trusted family member's email so they can access it
How to share with HeyAggy document index
With AggyPlus, you can add a link to any document in your HeyAggy document index. This doesn't store the document — it stores the link, so you can find everything from one place. To get a shareable link from Google Drive: right-click → Share → Change to "Anyone with the link" → Copy link.
Tell someone. Storing documents digitally only helps if someone else knows they exist and how to find them. Tell at least one trusted person where your documents are and how to access them.
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