Documents

How to store important documents so your family can find them

⏱ 5 min read · Last updated April 2026

General information only. Not financial, legal or medical advice. Your situation is unique — consider speaking with an aged care specialist, financial adviser or your GP before making decisions. Information is current as at April 2026 and may change. Always verify with My Aged Care (myagedcare.gov.au) or Services Australia (servicesaustralia.gov.au) for the most current details.

One of the most practical things a family can do is ensure that important documents are stored somewhere accessible and findable. When things change quickly — a hospitalisation, a death, a sudden need for care — families spend hours or days searching for documents that should take minutes to find.

The essential document list

How to scan documents on iPhone (no app needed)

  1. Open the Notes app
  2. Create a new note
  3. Tap the camera icon → Scan Documents
  4. Hold your phone over the document — it scans automatically
  5. Tap Keep ScanSave
  6. The note now contains a PDF of your document
  7. Tap the share icon → Save to Files → iCloud Drive

How to store in Google Drive

  1. Go to drive.google.com (or the Google Drive app)
  2. Tap + NewUpload
  3. Select the scanned PDF from your phone
  4. Create a folder called "Important Documents" to keep everything organised
  5. Right-click any file → Share → add a trusted family member's email so they can access it

How to share with HeyAggy document index

With AggyPlus, you can add a link to any document in your HeyAggy document index. This doesn't store the document — it stores the link, so you can find everything from one place. To get a shareable link from Google Drive: right-click → Share → Change to "Anyone with the link" → Copy link.

Tell someone. Storing documents digitally only helps if someone else knows they exist and how to find them. Tell at least one trusted person where your documents are and how to access them.

Frequently asked questions

Is it safe to store legal documents in Google Drive?
Google Drive uses strong encryption and is widely used by individuals and businesses for sensitive documents. For most families, the greater risk is documents being unfindable, not being accessed by unauthorised parties. Use a strong password and two-factor authentication on your Google account.
What if I don't have a smartphone?
A simple alternative is to keep a physical folder in a known location — tell trusted family members where it is. Even a clearly labelled manila folder in a filing cabinet is vastly better than nothing.

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