Your free plan — 8 questions, 4 minutes
Free Australian Aged Care Navigation · Personalised plan in 4 minutes
Avoid the most common aged care mistakes in 4 minutes Answer 8 questions. Get a personalised plan — what to do first, who to call, and what it will cost.
See exactly what to do next →
Marlene, founder of HeyAggy, with her mum

"When Dad was in palliative care, I watched Mum try to navigate the system while she was already breaking. I told myself — I'll learn it properly before it's ever her turn.

Then she was diagnosed with stage 4 lung cancer.

I hadn't figured out anything. I was Googling at midnight, getting passed between phone lines, crying in the car. Trying to be strong for her while having no idea what to do next.

I couldn't find everything I needed in one place. So I built it. Aggy is for every family that finds themselves where I found myself."

Marlene · Founder, HeyAggy · Built from lived experience Read our story →
Why is this free?
Aggy is free because the families who need her most are already stretched — emotionally, practically, financially. A confusing system shouldn't also cost money to navigate. The free version gives you a complete, honest, personalised plan. AggyPlus exists for families who want Aggy to stay with them through the whole journey.
8
Questions
About your situation, care needs, location, and finances
4
Minutes
A personalised, prioritised plan — ready immediately
0
Stored
In the free version, nothing you enter is stored anywhere
AU
Australian
Helps you navigate My Aged Care, ACAT, Support at Home and more
🔒 Free version: nothing stored or shared. Your answers and plan exist only on this screen.
Plain language guides
🗺️
How Aged Care Works
The big picture — what the system looks like and how to navigate it.
Start here
🏥
ACAT Assessment
What happens at an assessment, who does it, and how to prepare.
Assessment
🏠
Support at Home
Home Care Packages and the new Support at Home program explained.
Home care
🔄
Transition to Care
Moving from home care to residential aged care — what to expect.
Transition
💰
Aged Care Costs
What you'll pay, what the government covers, and how fees are calculated.
Costs
📊
Means Testing
How income and assets are assessed to work out your contribution.
Means testing
📄
Power of Attorney
What it is, when you need it, and how to set it up before a crisis.
Legal
📋
Enduring POA Checklist
Step-by-step checklist for setting up an Enduring Power of Attorney.
Legal
⚖️
POA vs Advance Care Directive
The difference between legal authority and medical wishes — and why you need both.
Legal
🕊️
Advance Care Directive
How to document your loved one's wishes for future medical decisions.
End of life
🗺️
Palliative Care Navigation
Understanding palliative care, how to access it, and what support is available.
End of life
🧠
Dementia Care
Navigating aged care when dementia is part of the picture.
Dementia
💙
Carer Burnout
Signs you're running on empty — and where to get support.
Carers
🤸
Carer Burnout Signs
A practical checklist to help carers recognise when they need a break.
Carers
Aged Care Rights
What your loved one is entitled to — and how to speak up if things go wrong.
Rights
💬
The Family Conversation
How to talk to your parent (and your siblings) about care before it's urgent.
Family
👥
Talking to Parents
Scripts and strategies for difficult conversations about care and independence.
Family
Waiting Times
How long things actually take — and what to do while you wait.
Planning
🗂️
Document Storage
What documents to gather, where to keep them, and who needs access.
Planning
What's changed in aged care
April 2026 · Home care
Real-world home care wait times in 2026
4–12 months in major cities. Register early — clock starts from registration, not referral.
My Aged Care ↗
January 2026 · Policy
Aged care reforms: what’s still changing in 2026
Aged Care Act 2024 — new rights-based framework. New provider registration, strengthened complaints, updated star ratings.
Read more ↗
November 2025 · Home care
Support at Home: what the new program means for your family
Support at Home replaced HCP on 1 Nov 2025. Eight funding levels $11k–$78k/year. If you were on a HCP, you’ve been transitioned automatically.
Read more ↗
July 2025 · Home care
CHSP continues until at least July 2027
Entry-level support continues for existing and new clients while waiting for Support at Home assessment.
Read more ↗
Aged care glossary
ACAT / ACAS
Aged Care Assessment Team (ACAS in VIC). Free government assessment determining eligibility for funded services.
ACVVS
Aged Care Volunteer Visitors Scheme. Free government-funded volunteer visits for isolated older Australians.
Advance Care Directive
Legal document recording preferences about future medical treatment. Free to complete in every state.
CHSP
Commonwealth Home Support Programme. Entry-level subsidised help — meals, transport, domestic assistance. Running until at least July 2027.
DAP
Daily Accommodation Payment. A daily rental-style payment for residential aged care accommodation, as an alternative to paying a lump-sum RAD (Refundable Accommodation Deposit). Calculated as: RAD × 8.09% ÷ 365.
DVA
Department of Veterans' Affairs. Entitlements stack on top of standard aged care. Call 1800 555 254.
Just In Case
AggyPlus feature that auto-sends your document index and wishes to your nominated person if your account is inactive for a period you set.
Means testing
Government calculation of your financial contribution to care. Does not affect whether you receive care.
My Aged Care
Mandatory first contact for all government-funded aged care. Call 1800 200 422.
Power of Attorney
Legal authority to make decisions on someone's behalf. Must be set up while the person has capacity. Free government forms in every state.
RAD
Refundable Accommodation Deposit. Lump sum for residential care — fully refunded when you leave.
Respite care
Short-term government-funded care giving the carer a break. Access via Carer Gateway on 1800 422 737.
Support at Home
Government home care program from November 2025, replacing Home Care Packages. Eight funding levels.
TIS National
Translating and Interpreting Service. Free, 24/7 phone interpreting. Call 131 450.
VAD
Voluntary Assisted Dying. Legal in all Australian states and territories since November 2023.
Get in touch
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